Wear What Makes You Feel Powerful. Enhance What Makes You Beautiful.

Shipping policy

Order Processing

Most orders are processed within 3–5 business days.
Some items are made to order or handcrafted and may require additional processing time.

Processing time refers to the time it takes to prepare your order before it ships and does not include transit time.

Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout and are based on your location and selected shipping method.

Delivery times are estimates and are not guaranteed. Carrier delays, weather conditions, customs inspections, and other factors may affect delivery times.

Domestic Shipping (United States)

Domestic orders are shipped via standard shipping services. Estimated delivery times are provided at checkout.

Once an order has shipped, we are not responsible for delays caused by the carrier.

International Shipping

We offer international shipping to select countries.

International delivery times vary by destination and may take 6 - 18 business days or longer.

International customers are responsible for:

  • Customs duties

  • Import taxes

  • VAT or other fees imposed by their country

These charges are not included in the item price or shipping cost and are non-refundable.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, we are not responsible for:

  • Lost packages

  • Stolen packages

  • Carrier delays

  • Customs delays or holds

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the damaged item and packaging

If the issue is verified, we will offer a replacement or store credit at our discretion.

Shipping Confirmation & Tracking

You will receive a shipping confirmation email with tracking information once your order has shipped. Tracking updates may take up to 24 hours to appear.

Questions

If you have questions about shipping or delivery timelines before placing an order, please contact us at:
ckretwear@gmail.com